Training & Technical Assistance

Empower your staff with the tools, templates, and real-world understanding needed to coordinate a DSMES or DPP program. We cover documentation best practices, quality improvement cycles, tracking systems, and how to prepare for audits and site visits

Learn how to organize and align your records with accreditation and funding requirements. We walk teams through chart reviews, audit flags, and documentation workflows.

Train your team in motivational interviewing techniques that build trust, increase behavior change, and enhance client engagement, especially in diabetes prevention and self-management programs.

From clinical teams to outreach staff, we help organizations streamline communication and define team roles that support better coordination and reduced burnout.

This training focuses on soft skills like empathy, body language, and inclusive language equipping staff with tools to foster stronger provider-patient relationships across cultural and social differences.

For organizations building or retooling diabetes education services, we offer facilitation and TA around stakeholder input, community partnerships, and inclusive program structures.